Warranty of service.

Warranty Info

Vehicle Lettering (die-cut vinyl on windows or painted surfaces)

  1. 1-year warranty on installation and workmanship (peeling, bubbling or lifting). Damaged areas will be trimmed back, patched in, or replaced if needed

  2. No warranty on chrome, diamond plate or other metalized film

  3. One-year warranty with abnormal use (race cars, extreme conditions, etc.)

  4. Typical life expectancy of vehicle lettering: 3-5 years depending on care and material type (metallic, chrome and metalized film have a shorter life: 1-3 years)

  5. No warranty for improper care. See below for caring for vehicle wraps

Perforated Window Graphics (VEHICLES)

  1. 1-year warranty: covers peeling, excessive fading and cracking

  2. No warranty on window perf applied to windows that move, slide or has wipers

  3. Average life span of perforated window film is 1 to 1.5 years

  4. No warranty for improper care. See below for caring for vehicle wraps

Exterior Signs and Decals (die-cut graphics, acrylic, aluminum, banners, and yard signs)

  1. 1-year warranty: covers peeling, excessive fading and cracking

  2. Typical life expectancy of an exterior sign: 12-60 months

  3. No warranty on banners are considered a temporary sign

  4. Typical life expectancy with proper installation: 3-24 months

Perforated Window Graphics (STORE FRONT)

  1. 1-year warranty: covers peeling, excessive fading and cracking

  2. No warranty against peeling or abrasion on windows that move or slide. We do not recommend opening windows that have graphics applied to them.

  3. Typical life expectancy of perforated window film 1-3 years

Vehicle Magnetics

  1. One-year warranty with proper care

  2. Covers fading and peeling

  3. The use of flexible magnetic signs on your vehicles should be limited to no more than (2) weeks at a time.

  4. You should remove the signs weekly, wash the vehicle and the back of the sign, dry well and re-install completely flat against the surface

  5. We are not responsible for the misuse of magnetic signs

  6. Magnets should be stored on a flat smooth surface when not in use on your vehicle. See our document for caring for vehicle magnets

Wood Signs

  1. One-year warranty for outdoor signs with proper care

  2. Must inspect and periodically reseal or repaint surface and exposed ends of posts or boards

  3. No warranty once deterioration starts

  4. Five-year warranty for indoor signs with proper care

MISC. WARRANTY 

  1. Damage from vandalism or outdoor elements is not covered

  2. Graphics installed by the customer are not covered

  3. Altering or tampering graphics is not covered

  4. We have no obligation under this warranty with respect to products that have been modified or damaged through misuse, abuse, accident, neglect or mishandling by the client. For example, graphics are not warranted against premature failure caused by chemical or mechanical means such as, but not limited to, vehicle accidents, vandalism, cleaning solutions, paints, solvents, use of high-pressure washing equipment, mechanical washing equipment, windshield wiper use on window perf, engine fuel spills, engine exhaust, steam, organic solvents or other spilled chemicals. Damage from fire, earthquake, flood, structural failure, lightning, and other natural disasters are also not covered by this warranty.

Graphics Care

Allow 1-2 weeks for wrap to set before washing. Hand washing with car wash soap is the safest method, but automatic car washes can be used if they are brushless. Be mindful of seams and edges when cleaning as they can catch and lift. Avoid stiff brushes and rough rags that can snag edges of graphic.

Heated pressure washing is not recommended as it can lift edges and seams of the vinyl.

Avoid parking your wrap in direct sunlight as it will cause it to fade faster.

Do not let gasoline spills or bird droppings sit on the wrap as they can degrade the laminate. Clean them up as soon as possible.

Isopropyl alcohol can be used to spot clean. Rinse with cool water.

Do not use these products to clean your wrap: Solvents, Oil based cleaners, Kitchen & Bathroom Cleaners , Oven cleaner, Orange Oil or Engine Degreaser